Whether you have a big company or a small startup, good business owners understand the importance of communication to an efficiently run business. When the hierarchy within the company is clear, the goals manageable, and employees feel heard and supported, a business can thrive. However, if the lines of communication break down, a business will soon suffer internally and externally. Here are a few tips to help you promote communication in the workplace and keep your business connected to a growing world.
Use technology to your benefit
Technology is constantly evolving to make our lives easier, so keeping in touch with your colleagues is now instant, and more effective than ever. After all, you can use mobile apps to efficiently manage your business, so why not use other apps to improve workplace communication. While you should never underestimate the value of good phone systems, instant messaging apps such as Slack, Hipchat, or Campfire instantly pass work updates to your colleagues. You can also use them to share files, start conversations for group projects, and automate tasks. This is faster than typing an email and waiting for the recipient to type one back.
You can also use an employee task monitoring app, such as Redbooth, to keep track of everyone’s daily progress. Time is money, after all, so it’s good to know that everyone is productively working towards their deadlines and business goals.
Reward hard work
Smart employers also understand how employee recognition program can help business efficiency. People work better if they’re rewarded with more than just a paycheck. Recognizing your employees’ efforts and contributions will make them feel appreciated and they will continue to be productive workers. However, you should remember that one employee will be happier with a private “thank you,” while another might prefer a more public acknowledgement. But either way, they will think more highly of you if you think highly of them.
Clear and up to date business goals
Sometimes efficiency can drop because employees haven’t been updated about new company goals, or the communication about new business goals weren’t clear. As the boss, you have a clear idea of your company’s business goals, but you need to accurately communicate it to your employees if you expect productivity to remain high. If emails aren’t clear enough, arrange a meeting and encourage your employees to ask questions. It will go a long way to preventing further confusion.
Open door policies
Open door policies are a great start, but they often they end up being hollow, rarely-used entries in employee handbooks. To create a true environment of open communication, you should encourage collaboration and feedback between departments, as well as between management and staff. It might help if your employees see you actively engaging with their colleagues and taking their feedback on board. Productivity will improve as a result of a more positive office morale. Remember to maintain an air of professionalism while you talk to your staff. At the end of the day, you’re still their boss.
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