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Whether your office is small or large, you can’t manage everything on your own. Help is usually necessary for a range of tasks, even if that just means having someone to help you with admin for a few hours a week. There are a number of roles for office support staff that you might find your business needs if you want to keep it running as it should. Some of these roles you might fill with part-time or full-time employers, while others might be freelance or outsourced professionals. Keep reading to find out some of the office tasks you might need help with.

Computers and Technology

Your office needs computers and other technology, such as printers, phones, and mobile devices. While you might be able to do some basic troubleshooting, you’re probably not up to managing a network of computers. Even if you are, you’re unlikely to have the time. Fortunately, you can easily find IT services for businesses that make it easier to run your office. You don’t need to worry about tech troubles if you have someone else to take care of it. Managed IT services mean you don’t need to worry about technology in your office and you can even have everything constantly monitored, just in case.

General Admin

There are various administration tasks within any office that need to be completed. What exactly they are will often depend on the office and what the company does. Admin staff are often tasked with keeping the office organized, from filing paperwork to answering the phones. As your business grows, you might find you need someone to do these things full-time so that you are able to concentrate on other things. However, some small businesses only need someone to help out now and then when things are particularly busy.

Credit: The Blue Diamond Gallery


When you start to hire more people for your business, you need to make sure they get paid. Managing payroll can involve more than simply paying everyone once a month, or however often you choose to pay your staff. Payroll personnel are responsible for checking hours worked, setting up new members of staff, and other various tasks related to managing the payment of permanent employees and anyone else who might work for your business. Many small businesses will only need someone to help for a few hours now and then, but payroll management becomes more important as your business grows.

Reception Management

If your office is often frequented by visitors, including clients or business partners, you might need someone to greet people as they come in. A receptionist acts as the public face of your business, and might also answer phones and handle other admin tasks. For example, they might handle arranging appointments or meetings. In some places, such as a doctor’s or dentist’s office or a veterinary practice, they might also be responsible for taking payments. This is a job you definitely need someone else to do so you can run your business.

It’s difficult to run a business alone, especially as it gets bigger. Getting the right support for your office takes some of the pressure off.


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About The Author

I am a Business LifeStyle coach who specialises in working with artists, designers, crafters and all creative professionals. Myself and my partner Stuart Horrex are here to help you to achieve your Life & business goal and dreams. We have had over 20 years experience in finance, retail,furniture,food,wine fashion,crafts and hospitality.

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