We all need to grow up one day, but planning for the growth of your business can be quite scary. Especially when you’ve been doing great so far and have mapped out a carefully selected segment of the market that works for you – what if the expansion causes you to lose what you’ve built up so far?
Luckily, there are a few ways to make sure that everything is going according to plan. Have a look at the tips below so that you can feel a bit more comfortable about the future of your business.
#1 Focus on planning
One of the main reasons why some businesses don’t seem to be able to handle the growth is simply because the owners don’t spend enough time on planning. While this is the beginning of a new chapter, you still need to keep the parts of your business that your customers love – and figure out how you can attract more customers in the new market.
This is going to take up most of your time, undoubtedly, so it’s a good idea to consider hiring someone with even more knowledge about it than you. Start by looking for market research companies, first of all, so that you know how to proceed when this task is over with.
It’s kind of what gives your business a solid foundation to grow steadily and without losing touch with the brand you’ve built up from the beginning.
#2 Keep your customers loyal
Growing up may mean that you’re leaving some parts behind but it should certainly not be your customers. You need to keep whatever your most loyal customers like about your business and make sure that you’re not losing touch with them.
A loyalty program is always a good idea, by the way, as well as a focus on delivering the same kind of quality and never compromising on it just because you’re growing. That way, you may be able to keep your entire customer base while taking new ones onboard.
Have a look at this article for some great ideas on rewards programs you might want to make use of so that your customers know that you still care, no matter how big you get.
#3 Look at your finances
While getting bigger means that you can get more of your supplies in bulk and hopefully saving a fortune on this, but the chances are still high that you end up overspending when trying to expand. Breaking into a new market is expensive stuff, after all, and you don’t want to end up with a mountain of debt before you’ve even pulled it off.
Keep an eye on your spending and remember that one of the biggest reasons why business fail is because they simply run out of money.
Don’t let this happen to your business; save money by not spending anything on unimportant stuff and you might be able to grow into your new market eventually.
#4 Use Cloud-based Communication Systems
As a business owner, you know communication is key to success. You need a reliable communication system to keep your team connected and productive. Cloud-based communication systems are becoming increasingly popular due to their many benefits.
VOIP systems like 3cx cloud pbx are an excellent option for businesses of all sizes. 3cx is an affordable and scalable solution that can be customized to fit your business needs. With 3cx, you can enjoy features like call forwarding, voicemail, auto-attendants, and more.
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We’re here to help you to take action just like we’ve helped thousands of other entrepreneurs, business owers and creative professionals all around the globe.
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To your success,
Vinh Van Lam & Stuart Horrex
Your Coaches ArtSHINE industries
